Call Center Representative with English (Liaison)

Venator Performance Marketing is a fast-growing Internet Marketing and Referral Service company focused on the Lifestyle and Health Services verticals. We have an immediate opening for a motivated and high-energy Call Center Representative (Liaison) to join our remote Concierge team. If you love talking on the phone, and you have prior phone sales and/or customer service experience, we’d love to hear from you!

There is absolutely no cold calling in this role! Our technology platform serves up qualified prospects to our Concierge team, and our Liaisons role is to simply contact these prospects, qualify and verify their interest, and schedule them for free consultations on behalf of our valued clients. If you love to talk, are a quick learner, and enjoy helping others, this is a perfect job for you!

Job Requirements:

  • Make a minimum number of outbound calls to prospects who have expressed interest in our clients’ services. The role entails signing up prospects for a free consultation for health-related or lifestyle services that benefit their daily lives.

  • Answer inbound calls as prospects call in to ask questions and schedule their free consultations.

  • Verify the interest level of prospects, and take prospects through a short list of qualifying questions.

  • Navigate our internally-built CRM, as well as several external client CRM interfaces, and update prospect records on an ongoing basis.

  • Create excitement regarding the services that are offered by our valued clients.

  • Represent our company, and our clients, with care on each and every prospect call.

  • Listen to prospects, and have true empathy for their situations.

Preferred Qualifications

  • Fluent in written & spoken English language

  • Additional Foreign Language is considered a plus - Spanish, both written and verbal.

  • Prior phone experience (customer service, telesales, etc.)

  • Excellent communication and writing skills, strong work ethic, and ability to multitask.

  • A strong desire to speak to prospects on the phone - Our best representatives spend close to 50% of their day actively talking to interested prospects.

  • A great attitude and energetic personality

  • The ability to focus and steer a conversation - Successful prospect calls should last no longer than 7 to 8 minutes.

  • PC and Internet proficiency.

  • You are a motivated self-starter, which is a must when working remotely.

  • If working remotely, you must have a suitable home office setting that allows for a quiet and focused environment.

  • Ability to work evenings and weekends (weekends on a rotating schedule)

  • Job Type: Full-time

We offer:

  • Flexibility; working remotely means being able to work from anywhere in the world. No time wasted commuting between home and work.

  • Competitive salary & Bonus system

  • Covering United States shifts (examples: 8am-4:30pm; 1:30pm-10:00pm Chicago CST)

  • A position in a fast-growing Internet Marketing and Referral Service company with amazing A-level clients.

  • A perfect work-life balance by working comfortably from your own home.

  • A nice, international environment where people work together and support each other.

  • Job Type: Full-time

  • Work Location: Remote

How To Apply

  • Option 1: Complete the form below and attach your CV (in English, please).

  • Option 2: Send us an email at join@signatureforum.com with your CV attached (in English, please). Also, include a short letter about why you would like to join our team. Lastly, please reference the Job Title you are applying for in your subject line.

Apply Now